Agrinable Refund Policy
At Agrinable, we strive to ensure transparency and satisfaction in your experience with our agro-investment platform. Please review this policy carefully to understand your rights and responsibilities regarding refunds.
1. Introduction
Agrinable facilitates online investments in agricultural projects. Due to the nature of investments, refunds may not always be possible once funds are committed. By using our platform, you acknowledge that investments carry inherent risks, and returns are subject to project performance. This policy outlines scenarios where refunds may apply.
2. Refund Eligibility
Refunds may be considered only in the following cases:
Technical Errors:
Duplicate charges or failed transactions due to system errors.
Unauthorized payments (subject to verification).
Cancellation Before Investment Processing:
If you cancel a subscription or investment before funds are transferred to the project.
Once funds are committed to an agricultural project, they are non-refundable, as they are immediately allocated to operational costs.
3. Non-Refundable Items
The following are not eligible for refunds:
Completed investments in agricultural projects.
Service fees (e.g., transaction processing, administrative costs).
Third-party charges (e.g., bank fees).
Returns on investments, which depend on project success (see project-specific terms).
4. How to Request a Refund
Contact Support: Submit a request within 7 days of the transaction to support@agrinable.com with:
Your full name and account details.
Transaction ID and reason for the request.
Evidence (e.g., bank statements for unauthorized charges).
Review Process: We will respond within 5 business days to confirm eligibility.
Approval: Valid refunds will be processed to your original payment method.
5. Processing Time
Refunds may take 7–14 business days to reflect in your account, depending on your financial institution.
6. Contact Us
For questions or refund requests:
Support LIVE CHAT
Email: support@agrinable.com
7. Policy Changes
We reserve the right to update this policy. Changes will be posted on this page.
8. Legal Disclaimer
By using Agrinable, you agree to this policy and acknowledge that investments are final once processed.
Thank you for supporting sustainable agriculture through Agrinable. 🌱